firefox constantly freezing on different website
the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use chrome but firefox is unstable. It freezes and I have to open task manager to try to close it and there are dozens of firefox tasks running.
Before you ask: this is a new laptop, windows 11 is updated, all the drivers, etc are updated too. I do not use extensions.
All Replies (5)
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.
- https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
- https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/
You can check the connection settings in case you use a Proxy or VPN service.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See also:
I'm using standard system settings, I do not use a vpn. I've googled and done these standard troubleshooting steps you suggested. MANY people are having this same issue lately. I use windows 11 security default settings. Just like I have for 3 systems now.
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.
I did this, it's one of the first google suggestions
Does it still happen in Troubleshoot Mode?