Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cookiebot consent popup justifiably blocked by Enhanced Tracking Protection settings?

more options

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cookie from domain https://consent.cookiebot.com is protected and NOT loaded.

Does this mean Mozilla Firefox sees the https://consent.cookiebot.com cookie as a third party tracking cookie that needs to be blocked as nobody gave consent to load the cookiebot consent popup?

Question 1: Is according to Mozilla Firefox https://consent.cookiebot.com a third party tracking cookie that needs to be blocked if you as a user want to have guarantees over your privacy online?

Question 2: Is it not strange to see Firefox blocking a widely used cookie consent system to protect users by giving consent to select which cookies will be set yes/no?

If you open this website: https://www.zonnebloem.nl/ with the option Enhanced Tracking Protection the cookiebot popup banner is not shown as the third party tracking cookie from domain https://consent.cookiebot.com is protected and NOT loaded. Does this mean Mozilla Firefox sees the https://consent.cookiebot.com cookie as a third party tracking cookie that needs to be blocked as nobody gave consent to load the cookiebot consent popup? Question 1: Is according to Mozilla Firefox https://consent.cookiebot.com a third party tracking cookie that needs to be blocked if you as a user want to have guarantees over your privacy online? Question 2: Is it not strange to see Firefox blocking a widely used cookie consent system to protect users by giving consent to select which cookies will be set yes/no?
Nseta ihuenyo ndị agbakwunyere

Edeziri site na Jordan van Bergen

All Replies (3)

more options

Hi Jordan, two thoughts:

(1) Mozilla uses lists of tracking sites developed by Disconnect. Sometimes there may need to be an exception to balance other user needs. If this is a common cookie permission service, someone probably has filed or will file a bug report at https://bugzilla.mozilla.org/.

There probably is a way to allow scripts from *.cookiebot.com as a workaround (I haven't tested it yet, but it would be along the lines of the one used for the Disqus commenting service).

(2) Meanwhile, Mozilla is working on a new feature: Block cookie banners on Firefox. Testing launched in Germany, so if you are in Germany, this might also be a factor. Or maybe it has expanded to the entire GDPR region.

Helpful?

more options

jscher2000 - Support Volunteer said

Hi Jordan, two thoughts: (1) Mozilla uses lists of tracking sites developed by Disconnect. Sometimes there may need to be an exception to balance other user needs. If this is a common cookie permission service, someone probably has filed or will file a bug report at https://bugzilla.mozilla.org/. There probably is a way to allow scripts from *.cookiebot.com as a workaround (I haven't tested it yet, but it would be along the lines of the one used for the Disqus commenting service). (2) Meanwhile, Mozilla is working on a new feature: Block cookie banners on Firefox. Testing launched in Germany, so if you are in Germany, this might also be a factor. Or maybe it has expanded to the entire GDPR region.

Thanks for the reply. I summarize below how it works.

1. Mozilla uses lists of tracking sites developed by Disconnect, this is the link: https://disconnect.me/trackerprotection and on this thread it's explained that consent.cookiebot.com is a third party tracking cookie itself and as well: https://githubissues.com/disconnectme/disconnect-tracking-protection/353

On this https://bugzilla.mozilla.org/show_bug.cgi?id=1899092 bug report it's explained as followed: A CMP may enable user choice, but that doesn't technically prevent the CMP from doing tracking themselves.

Are you able to confirm this is why cookiebot consent is seen as a third party tracking solution as well and therefore blocked by the Enhanced Tracking Protection in Mozilla Firefox?

Helpful?

more options

I agree with your research. The only thing I would point out is that Firefox is blocking the script(s) from Cookiebot, which is why the consent overlay is not displayed. If only the cookie were being blocked, you would get the consent overlay on every page since the site would not have a record of your decision and would need to ask again.

It's not clear how this will get resolved.

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.