Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unsupported Authentication

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • Nzaghachi ikpeazụ nke sfhowes

more options

My PEC mail sends me this error:

Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method

Can this be solved? Thanks

My PEC mail sends me this error: Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method Can this be solved? Thanks

Asịsa ahọpụtara

Right, but do you have mail.postecert.it, 993 (IMAP) or 995 (POP), SSL/TLS, normal password, email address, for the incoming? Does your antivirus scan secure connections? If it does, disable that option.

Gụọ azịza a na nghọta 👍 1

All Replies (3)

more options

For the outgoing server, do you have mail.postecert.it on port 465, SSL/TLS, authentication method = normal password, User Name = email address?

https://postecert.poste.it/pec/configurazione.shtml

Helpful?

more options

Correct, but the problem is not in sending, but in receiving...

Helpful?

more options

Asịsa Ahọpụtara

Right, but do you have mail.postecert.it, 993 (IMAP) or 995 (POP), SSL/TLS, normal password, email address, for the incoming? Does your antivirus scan secure connections? If it does, disable that option.

Helpful?

Jụọ ajụjụ

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.