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Internet Download Manager (IDM)

lps5005
lps5005
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For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change. Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up. As I said, this worked in Firefox/DDG a couple of weeks ago. IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024. Can you assist please.

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Can we get a link to the add-on you're using? Just to be clear... the issue here is the add-on right?

Helpful?

lps5005
lps5005 Jụọ onye nwe ya ajụjụ
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Hi, jonzn4SUSE,

Don't know if it is the add-on. I have deleted and added it 3 times including a direct download from IDM.

I made no changes to the add-on anywhere around the time IDM stopped working.

Here is the link:

addons://detail/mozilla_cc3@internetdownloadmanager.com

I also have a DuckDuckGo add-on:

addons://detail/jid1-ZAdIEUB7XOzOJw@jetpack

and an Adblock Plus add on

addons://detail/{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

All three have been installed for some time, way before the issue.

This may be due to an update in Firefox, but I have no clue. Any help would be much appreciated.

Helpful?

markwarner22
markwarner22
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If you paid for the software then you should contact them for support.

Helpful?

Jụọ ajụjụ

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