Thunderbird 128.6.0esr(64-bitar) works in Win10 but problem in Win11
Hello, I have problems to use Thunderbird client in my Win11 laptop. In late 2023 windows introduced modern authentication and after that I have big problems to have just any mail client to work. I used to use Outlook classic but that one failed I stared to test different clients e.g. Thunderbird, Mailbird, emclient but with no luck! My feeling is that it has to do with my Windows 11 installation. The process always fails when trying to log in to the IMAP server. When googeling around my impression is the Thunderbird should do it - but sadly not in my laptop.
I decided to dive into the details and try to find why it fails, so please see below analyse.
Regards Stefan
Problem description: Thunderbird 128.6.0esr(64-bitar) works in Windows 10 environment but same thunderbird version fails to log in to IMAP-server in windows 11.
Analyze logging created using .bat file with: set MOZ_LOG=IMAP:5,timestamp
set MOZ_LOG_FILE=%USERPROFILE%\Desktop\imaplog
"%ProgramFiles%\Mozilla Thunderbird\thunderbird.exe"
Observation: Windows 10 where login works: 2108499af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E.INBOX: = currentUrl
Windows 11 where login fails: 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E%5EINBOX: = currentUrl %3E = ”>” %5E = ”^”
It looks like the dot (.) has been incorrectly coded. Is this difference the problem and is it connected to windows 11 or?
Details from logging:
Windows 11 Home Version 10.0.26100 Thunderbird 128.6.0esr(64-bitar), Norton 360 2025-01-14 13:07:06.320000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f98e5200] 2025-01-14 13:07:06.320000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f98e5900] 2025-01-14 13:07:06.337000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 13:07:06.338000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/discoverallboxes: = currentUrl 2025-01-14 13:07:06.338000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 13:07:06.338000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 13:07:06.338000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E%5EINBOX: = currentUrl 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: V/IMAP ReadNextLine [rv=0x804b0014 stream=243f9f9d840 nb=0 needmore=1] 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 804b0014 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:TellThreadToDie: close socket connection 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: (null) 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: D/IMAP SetConnectionStatus(0x804b0014) 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: D/IMAP URL failed with code 0x804b0014 (imap://mb111111@imap.privat.bahnhof.se:993/select%3E%5EINBOX) 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: V/IMAP ReadNextLine [rv=0x804b0014 stream=243f9f9e1a0 nb=0 needmore=1] 2025-01-14 13:07:27.401000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 804b0014 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5900:imap.privat.bahnhof.se:NA:ProcessCurrentURL: aborting queued urls 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:TellThreadToDie: close socket connection 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: (null) 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP SetConnectionStatus(0x804b0014) 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP URL failed with code 0x804b0014 (imap://mb111111@imap.privat.bahnhof.se:993/discoverallboxes) 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=243f98e5900] 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: I/IMAP 243f98e5200:imap.privat.bahnhof.se:NA:ProcessCurrentURL: aborting queued urls 2025-01-14 13:07:27.402000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop leaving [this=243f98e5200] 2025-01-14 13:07:36.244000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f37ae600] 2025-01-14 13:07:36.244000 UTC - [Parent 6448: IMAP]: D/IMAP ImapThreadMainLoop entering [this=243f4d0d400] 2025-01-14 13:07:36.247000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f37ae600:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 13:07:36.247000 UTC - [Parent 6448: Main Thread]: I/IMAP 243f37ae600:imap.privat.bahnhof.se:NA:SetupSinkProxy:
Windows 10 Home Version 10.0.19045 Thunderbird 128.6.0esr(64-bitar), Norton 360
2025-01-14 12:54:32.387000 UTC - [Parent 5892: IMAP]: D/IMAP ImapThreadMainLoop entering [this=21080d0af00] 2025-01-14 12:54:32.387000 UTC - [Parent 5892: IMAP]: D/IMAP ImapThreadMainLoop entering [this=2108499af00] 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/discoverallboxes: = currentUrl 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:SetupWithUrlCallback: clearing IMAP_CONNECTION_IS_OPEN 2025-01-14 12:54:32.422000 UTC - [Parent 5892: Main Thread]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:SetupSinkProxy: got m_imapMailFolderSink 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL: entering 2025-01-14 12:54:32.422000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:ProcessCurrentURL:imap://mb111111@imap.privat.bahnhof.se:993/select%3E.INBOX: = currentUrl 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=242 needmore=0] 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2017 Double Precision, Inc. See COPYING for distribution information.
2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=21084ddfba0 nb=242 needmore=0] 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: I/IMAP 21080d0af00:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2017 Double Precision, Inc. See COPYING for distribution information.
2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.638000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP Try to log in 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP IMAP auth: server caps 0x4c2325, pref 0x1006, failed 0x0, avail caps 0x4 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP (GSSAPI = 0x1000000, CRAM = 0x20000, NTLM = 0x100000, MSN = 0x200000, PLAIN = 0x1000, LOGIN = 0x2, old-style IMAP login = 0x4, auth external IMAP login = 0x20000000, OAUTH2 = 0x800000000) 2025-01-14 12:54:32.717000 UTC - [Parent 5892: IMAP]: D/IMAP Trying auth method 0x4 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: D/IMAP got new password 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: D/IMAP IMAP: trying auth method 0x4 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: D/IMAP old-style auth 2025-01-14 12:54:32.753000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:SendData: Logging suppressed for this command (it probably contained authentication information) 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=16 needmore=0] 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:NA:CreateNewLineFromSocket: 3 OK LOGIN Ok.
2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: D/IMAP login succeeded 2025-01-14 12:54:32.796000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:SendData: 4 capability
2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=122 needmore=0] 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: * CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION
2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=27 needmore=0] 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: 4 OK CAPABILITY completed
2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.838000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:SendData: 5 namespace
2025-01-14 12:54:32.902000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=68 needmore=0] 2025-01-14 12:54:32.902000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: * NAMESPACE (("INBOX." ".")) NIL (("#shared." ".")("shared." "."))
2025-01-14 12:54:32.902000 UTC - [Parent 5892: IMAP]: V/IMAP SetConnectionStatus(0x0) 2025-01-14 12:54:32.923000 UTC - [Parent 5892: IMAP]: V/IMAP ReadNextLine [rv=0x0 stream=210849f33e0 nb=27 needmore=0] 2025-01-14 12:54:32.923000 UTC - [Parent 5892: IMAP]: I/IMAP 2108499af00:imap.privat.bahnhof.se:A:CreateNewLineFromSocket: 5 OK NAMESPACE completed.
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