Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't save bookmarks in existing bookmark folders - can't see folders

  • 2
  • 19
  • 3 views
  • Nzaghachi ikpeazụ nke cor-el

more options

complete system was reinstalled. Didn't have any bookmarks after that. Imported bookmarks (do not know if they are up to date). Tried to bookmark a page but the folders I imported do not get displayed when I try to save the bookmark to one of them. I only see Bookmarks Tool, Bookmarks Menu and Unsorted Bookmarks, none of the folders I imported.

complete system was reinstalled. Didn't have any bookmarks after that. Imported bookmarks (do not know if they are up to date). Tried to bookmark a page but the folders I imported do not get displayed when I try to save the bookmark to one of them. I only see Bookmarks Tool, Bookmarks Menu and Unsorted Bookmarks, none of the folders I imported.

All Replies (2)

more options

When might I expect help with this problem from Mozilla support?

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.