Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't access File/Import - Import choice is grayed out

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke cor-el

more options

I've just installed 3.6 and I want to import bookmarks from Opera. When I go to Files/Import, the import menu choice is grayed out. How do I import bookmarks? Thanks

I've just installed 3.6 and I want to import bookmarks from Opera. When I go to Files/Import, the import menu choice is grayed out. How do I import bookmarks? Thanks

All Replies (2)

more options

This can happen if you are in private browsing mode. In that mode some menu items are disabled. For details of how to get out of private browsing mode see https://support.mozilla.com/kb/Private+Browsing

more options

You should update to the latest Firefox 3.6.13 version via Help > Check for Updates or download and install the latest version from http://www.mozilla.com/firefox/all.html


Other things that need attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Update the Java plugin to the latest version.

Edeziri site na cor-el