Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In the last week firefox will not open a new blank tab and will not bring up the bookmarks organization options when I bookmark a page. I have not changed any of my settings and can not find any settings that would cause this difference. Any ideas?

more options

What I mean by new blank tab is that if I click the button with the + next to already open tabs or go to file and click on New Tab nothing happens.

What I mean by new blank tab is that if I click the button with the + next to already open tabs or go to file and click on New Tab nothing happens.

Asịsa ahọpụtara

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Gụọ azịza a na nghọta 👍 2

All Replies (4)

more options

Asịsa Ahọpụtara

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

more options

Thank you Tony that fixed the tab issue; however, it did not fix the bookmarks issue. I am still looking for an answer to that one.

Edeziri site na Erynn013

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thanks for all the help. The bookmark issue didn't get fixed but then they launched firefox 4.0. Now everything is working fine again.