Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I roll back version 4 to the old 3.6 New version 4 is impossibly slow

more options

I have disabled all add-ons to try and speed up version 4. It did not work. I would like to go back to 3.6 How do I accomplish that? I have slow dial up to begin with, and if I open more than one tab, nothing else will load. I am sick of time-outs with your new and improved vs. 4

I have disabled all add-ons to try and speed up version 4. It did not work. I would like to go back to 3.6 How do I accomplish that? I have slow dial up to begin with, and if I open more than one tab, nothing else will load. I am sick of time-outs with your new and improved vs. 4

All Replies (2)

more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

more options

Thanks Tony, worked great