Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My back, forward buttons are grayed out and my refresh button doesn't do anything?

  • 1 nzaghachinzaghachi
  • 15
  • 12 views
  • Nzaghachi ikpeazụ nke Bobi2011

more options

Since the update to 4.01, yesterday, my back and forward buttons are disabled and grayed out. Also when I click on the refresh button, nothing happens. Even my F5 key doesn't work. I have to right click on the tab itself and reload tab from the context menu. This is only since upgrading to 4.01. I have rebooted my system. I have cleared my cache. I have restarted Fire fox several times.

Since the update to 4.01, yesterday, my back and forward buttons are disabled and grayed out. Also when I click on the refresh button, nothing happens. Even my F5 key doesn't work. I have to right click on the tab itself and reload tab from the context menu. This is only since upgrading to 4.01. I have rebooted my system. I have cleared my cache. I have restarted Fire fox several times.

All Replies (1)

more options

I'm following up on my own question since I figured out the problem and someone else may have it come up on them.

I disabled most of my add-ons, after re-starting Firefox in "Safe Mode". I added back only the ones I've had with previous versions of Firefox. It then started to work correctly.

I'm thinking it might have been Java.