Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I updated to 6.02 and my homepage took an eternity to load ; I also started getting suprious crash reports when I routinely closed it.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • Nzaghachi ikpeazụ nke the-edmeister

more options

I updated to 6.02 and my homepage took an eternity to load although I could usually acess other websites normally; also, when I closed Firefox the "Firefox crashed " message box popped up and sent a report; I the reverted to verssion 5 and the home page loaded normally, but I'm still getting the "crashed" message when I close Firefox. ebsitee edit Details

I updated to 6.02 and my homepage took an eternity to load although I could usually acess other websites normally; also, when I closed Firefox the "Firefox crashed " message box popped up and sent a report; I the reverted to verssion 5 and the home page loaded normally, but I'm still getting the "crashed" message when I close Firefox. ebsitee edit Details

All Replies (1)

more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.