Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

have downloaded the new version numerous times. it keeps telling me I'm still using 3.6 -- HELP

  • 1 nzaghachinzaghachi
  • 3
  • 3 views
  • Nzaghachi ikpeazụ nke Tim

more options

I have OFTEN received the message that I am running on version 3.6 (Firefox) and should update to 7.xx (can't remember). I have downloaded the new version, my computer message says "download completed". Then a week or two later I am told I'm running on "old" version 3.6 and should upgrade. I've played this game m-a-n-y times. What more do I need to do??

I have OFTEN received the message that I am running on version 3.6 (Firefox) and should update to 7.xx (can't remember). I have downloaded the new version, my computer message says "download completed". Then a week or two later I am told I'm running on "old" version 3.6 and should upgrade. I've played this game m-a-n-y times. What more do I need to do??

All Replies (1)

more options

Please go to http://www.mozilla.org/en-US/firefox/new/ and click the Firefox - Free Download button. Save the file to your desktop.

Close Firefox Run the downloaded installer Open Firefox

You will now be running the latest version.