Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke DFH896

more options

Crashes on startup, even in safe mode

Began immediatgely after installing upgrade to FF 8.0

Remains even though I deleted FF 8 and reinstalled v. 7 without profile

Crashes on startup, even in safe mode Began immediatgely after installing upgrade to FF 8.0 Remains even though I deleted FF 8 and reinstalled v. 7 without profile

Asịsa ahọpụtara

Two items are causing many Firefox 8 crashes:

  • Roboform older versions. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
    • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
  • Trusteer Rapport
    • Windows: Start > All Programs > Trusteer Rapport > Stop Rapport
    • Mac: System Preferences > Other > Rapport > Stop Rapport"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

Asịsa Ahọpụtara

Two items are causing many Firefox 8 crashes:

  • Roboform older versions. You can try to update Roboform to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
    • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)
  • Trusteer Rapport
    • Windows: Start > All Programs > Trusteer Rapport > Stop Rapport
    • Mac: System Preferences > Other > Rapport > Stop Rapport"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Solved it. I had Roboform 5.6.1, and installing 5.6.3 fixed it, for the moment. Am still in Safe Mode, so it may not be final

Thank you. This has been a major pain. It works in Normal Mode, so we have lift-off!!

Edeziri site na DFH896