Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I type my user name or password to get onto my banking account, different characters than what I type show up on screen.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

When I try to access my online banking account through inputting my user name and password, what I type in for those shows up as numbers which are not what I type. If I type in letters, the screen shows numbers, etc., but not what I type. I have contacted my bank's online support, and they say it appears to be a server issue. All of my other accounts rather than my banking work fine and what I type is what I see on the screen.

When I try to access my online banking account through inputting my user name and password, what I type in for those shows up as numbers which are not what I type. If I type in letters, the screen shows numbers, etc., but not what I type. I have contacted my bank's online support, and they say it appears to be a server issue. All of my other accounts rather than my banking work fine and what I type is what I see on the screen.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).