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Why background header png does not load, shows previous browsed web page instead. Why?

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Checking on a site I built two years ago, I notice that the header png does not load. Instead, I can see the last web page I was browsing, as if the header area is an invisible window. Site is OK in Safari, and OK on another Mac, just not mine.

Checking on a site I built two years ago, I notice that the header png does not load. Instead, I can see the last web page I was browsing, as if the header area is an invisible window. Site is OK in Safari, and OK on another Mac, just not mine.

Asịsa ahọpụtara

Seems to be fine here on Linux.
I've seen problems reported on Mac with (background) images that are solid black (#000000) causing problems.
Changing the color in the image to something less black like #111111 seems to work.

Gụọ azịza a na nghọta 👍 0

All Replies (6)

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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Thanks for your reply. I did do these things, but it does not fix the problem.

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Is that a problem with that PNG image?

Can you open it directly in a Firefox tab?

Do you see the correct image URL in Tools > Page Info > Media for that image?

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You might be onto something. The image does not appear correctly in Tools > Page Info > Media. There's a pinkish shape that is the right size, but not the image.

But it looks fine in Safari: http://www.bybeestone.com/img/global/header_png_100.png

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Asịsa Ahọpụtara

Seems to be fine here on Linux.
I've seen problems reported on Mac with (background) images that are solid black (#000000) causing problems.
Changing the color in the image to something less black like #111111 seems to work.

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cor-el, you were right. I changed the graphic to #111111, and now it looks fine in Firefox. Thanks!