Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

yahoo states that I cannot utilize email chat or messenger unless I have Firefox 8. How can I get Firefox 8? I downloaded 9 and now can't chat with friends and family in Yahoo...**sigh**

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 11 views
  • Nzaghachi ikpeazụ nke Matt_G

more options

yahoo states that I cannot utilize email chat or messenger unless I have Firefox 8. How can I get Firefox 8? I downloaded 9 and now can't chat with friends and family in Yahoo...**sigh**

yahoo states that I cannot utilize email chat or messenger unless I have Firefox 8. How can I get Firefox 8? I downloaded 9 and now can't chat with friends and family in Yahoo...**sigh**

All Replies (1)

more options

Hi Tgordineer,

This sounds like a known issue reported here:

https://bugzilla.mozilla.org/show_bug.cgi?id=713014

There was a workaround posted, but I've not tested it myself. Here are the steps.

  1. Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
  2. Then go back and switch it to small window and press OK.

Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.

Hopefully this helps!