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Firefox 9 crashes & too unstable. How do I downgrade to Firefox 8?

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Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Ever since I upgraded to Firefox 9, I cannot rely on it. When I am opening a new tab or even just scrolling down the page, Firefox will crash. I spend most of my time submitting crash reports and restarting Firefox. I want to downgrade to Firefox 8 until 9 becomes more stable. Please help!

Asịsa ahọpụtara

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

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Have you tried the suggestions here?

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Both crashes seem to be related to Trusteer Rapport.

Using the Stop Rapport option will disable the program without uninstalling it. Ref:

You can uninstall Rapport like any other program on Windows Vista. Ref:

originally posted by Alice Wyman


http://www.trusteer.com/support/

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Asịsa Ahọpụtara

I worked through all of the steps listed and went to one of the websites that I know I was on when Firefox crashed. It didn't crash after completing those steps so hopefully the issue has been resolved.