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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

When I try to choose "Proerties" in the print dialog box, I get an exception?

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GRSULL
GRSULL
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When I try to choose "Properties" in the print dialog box, I get an exception. The exception says " "Dell Photo Printer 720 Properties" "Function Address 0x0 caused a protection fault (exception code 0xc0000005) The application property sheet page(s) may not function properly."

When I try to choose "Properties" in the print dialog box, I get an exception. The exception says " "Dell Photo Printer 720 Properties" "Function Address 0x0 caused a protection fault (exception code 0xc0000005) The application property sheet page(s) may not function properly."

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Hasan
Hasan
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-> Update Firefox to the latest version 10.0.1

-> Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/

  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)

Edeziri site na Hasan

GRSULL
GRSULL Jụọ onye nwe ya ajụjụ
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Thank you for responding. I have circumvented the problem by going to my control panel, opening "Printers" , opening "Preferences", either choosing "Print Color in black and white", it always will print B&W, or leaving unchecked, and it always prints in color. A little inconvenient, but OK. The print function in some applications, ie. Word, choosing properties brings up the proper dialog box where B&W can be chosen. The problem appears to be associated with Mozilla. Thanks

Hasan
Hasan
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Perform the suggestions mentioned in the following articles:

Check and tell if its working.

GRSULL
GRSULL Jụọ onye nwe ya ajụjụ
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I tried both suggestions, Printing a web page, and Firefox prints incorrectly to no avail. I still get the same exception when I tried to choose "properties" in the print dialog box.

I can use the "control panel", choose the printer, choose the settings, and then choose either to print in color or B&W. The printer will print that way until I change it. I cannot do it in the "print" function/properties. A little inconvenient, but OK.

It works fine in Word, Excel, etc.

Thanks for trying to help me.