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Why does my Firefox keep freezing when watching videos, scrolling, or even typing something?

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This just recently started happening, whenever I'm browsing a webpage and scrolling through it. Firefox will freeze for about 1-2 seconds than continue scrolling. The same happens when I'm typing something. It's frozen about 3 times so far since I started typing this. Also when I watch any video, the video will freeze too. It freezes for basically anything I do. I know it's not my computer because I put a video I have stored on my hard drive, playing on the side of Firefox and every time the Firefox froze, the video continued to run smoothly. This is really annoying! I have the latest version of my plugins and the latest version of Firefox. How can I fix this?

This just recently started happening, whenever I'm browsing a webpage and scrolling through it. Firefox will freeze for about 1-2 seconds than continue scrolling. The same happens when I'm typing something. It's frozen about 3 times so far since I started typing this. Also when I watch any video, the video will freeze too. It freezes for basically anything I do. I know it's not my computer because I put a video I have stored on my hard drive, playing on the side of Firefox and every time the Firefox froze, the video continued to run smoothly. This is really annoying! I have the latest version of my plugins and the latest version of Firefox. How can I fix this?

Edeziri site na CrossBones3129

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.