We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Firefox 12 installed, and went to install add-onns, i added maybe 6 add ons, none of them show up under "add-ons"

  • 3
  • 5
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

I have installed Firefox 12, i then added 6 add-ons, when i go check on them, i go to "tools"\"add-ons", and find nothing there. Some show up under "tools" (like tweaktube and delicious) but none show up in the main list of add-ons.

I have installed Firefox 12, i then added 6 add-ons, when i go check on them, i go to "tools"\"add-ons", and find nothing there. Some show up under "tools" (like tweaktube and delicious) but none show up in the main list of add-ons.

Asịsa ahọpụtara

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Asịsa Ahọpụtara

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

more options

It worked! Thanks for the help.

more options

You're welcome