Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email password incorrect, but can log onto att.net with password

  • 1 nzaghachinzaghachi
  • 2
  • 7 views
  • Nzaghachi ikpeazụ nke cor-el

more options

Password failure when accessing email, but can go to att site directly and log in. For 2 weeks have had problems. Contacting ATT and reset passwords, I can log in on foxfire, but next day same problem. It appears to be problem with foxfire, as I can go in on ATT site. What is the fix?? So frustrated with this...........

Password failure when accessing email, but can go to att site directly and log in. For 2 weeks have had problems. Contacting ATT and reset passwords, I can log in on foxfire, but next day same problem. It appears to be problem with foxfire, as I can go in on ATT site. What is the fix?? So frustrated with this...........

All Replies (1)

more options

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.