Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost inbox e-mails when I installed to replace IE8 how to recover???

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke user633449

more options

After the download I lost my e-mail inbox messages from Cox. The sent mail and other folders are there. Also another e-mail account works ok. I also sent a message from the other account and received it in my account. How do I recover those messing e-mails that happened in the replacement of IE8 with Firefox??

After the download I lost my e-mail inbox messages from Cox. The sent mail and other folders are there. Also another e-mail account works ok. I also sent a message from the other account and received it in my account. How do I recover those messing e-mails that happened in the replacement of IE8 with Firefox??

All Replies (1)

more options

First, please update to Firefox 21 Update Firefox to the latest release

Firefox doesn't manage your Cox email, there must have been something else that caused your email to get lost.