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"Good-ear.com" used to work fine for me, now when I go to the site I get a faded quicktime plugin sign with a yellow question mark.

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An additional window below the address bar will pop up, with the message "Additional plug-ins are required to view all the media on this page."

However, all went perfectly fine before about a month ago when I updated my Quicktime along with iTunes. Tried installing reinstalling Quicktime, did not work.

Need help here, thanks.

An additional window below the address bar will pop up, with the message "Additional plug-ins are required to view all the media on this page." However, all went perfectly fine before about a month ago when I updated my Quicktime along with iTunes. Tried installing reinstalling Quicktime, did not work. Need help here, thanks.

Asịsa ahọpụtara

Alright, I just tried using IE, turns out IE used Windows Media Player plugin instead and now I can access the site properly.

Thanks!

Gụọ azịza a na nghọta 👍 0

All Replies (10)

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Upgrade to Firefox 22, getfirefox.com

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HI, my Firefox is currently at 22.0.

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Here's what I meant.

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Sorry about that, just the fourm said you were using 21.

How about a reset.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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Hi I appreciate the help you're giving me. Unfortunately I've tried the methods and they do not work. I suspect it's a mistake on Quicktime's part, I've left a message on Apple's board and hopefully I can get a resolution. Meanwhile do you know of any substitute for Quicktime plugin?

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The VLC plugin does about the same thing and thats what i use myself. http://www.videolan.org/vlc/download-windows.html

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Hi, I've uninstalled Quicktime and installed VLC. When I get to the website I get this message. May I know how to rectify this? Thank you.

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Well the site owner must be contacted about this, does it work on other browsers?

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Asịsa Ahọpụtara

Alright, I just tried using IE, turns out IE used Windows Media Player plugin instead and now I can access the site properly.

Thanks!

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That is a mid file, so make sure that you have a plugin that can play such files.

<EMBED SRC="../../tmp/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx_1.mid" WIDTH=150 HEIGHT=30 PANEL=0 
AUTOSTART=TRUE REPEAT=FALSE>