Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe flash player keeps crashing (/questions/962745)

more options

i cant play any video on you tube it says adobe flash plugin have crashed

i cant play any video on you tube it says adobe flash plugin have crashed

All Replies (2)

more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

more options

Hello Friend. I often face such problem. You can unstall Adobe program first and reinstall it again to see if the problem has been solved. If needed,you can uninstall the program via Add/Remove Programs or Uninstall a program from control panel.