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I can't see my files (sent, trash..) anymore. how can I recover them ?

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  • Nzaghachi ikpeazụ nke Dalald

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My folders (sent mail, trash, archives, drafts...) were on the left side of my messages. They disappeared I don't know why. I can't find in the asistance how to replace this column of folders.

My folders (sent mail, trash, archives, drafts...) were on the left side of my messages. They disappeared I don't know why. I can't find in the asistance how to replace this column of folders.

Asịsa ahọpụtara

Did you try click in the left icon of the inbox to unhide the folders?

Also try click with right button mouse on the inbox, then click in properties, then Repair Folder.

You can also try start Thunderbird in Safe Mode:

Gụọ azịza a na nghọta 👍 4

All Replies (2)

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Asịsa Ahọpụtara

Did you try click in the left icon of the inbox to unhide the folders?

Also try click with right button mouse on the inbox, then click in properties, then Repair Folder.

You can also try start Thunderbird in Safe Mode:

more options

clicking on the inbox icon worked to get back my sent folder. Thank YOU.