Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox causing Windows to repeatedly crash while accessing AOL?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke iamjayakumars

more options

I have discovered an issue with Firefox and my AOL account and wonder if anyone has had a similar situation or and ideas on what may have happened. For many years now, I have used Firefox to access both my AOL and Verizon accounts. Since about Nov 2013, I started getting Windows Blue Screen crashes almost every day, sometimes twice. The Systems reporting error was reporting 1 GB or more of dumped files every day. I finally went back to accessing AOL thru IE and have never had a Blue Screen again. Using Verizon does not cause a Windows crash - only AOL. Any thoughts or ideas? Both Firefox and AOL have been kept up to date.

I have discovered an issue with Firefox and my AOL account and wonder if anyone has had a similar situation or and ideas on what may have happened. For many years now, I have used Firefox to access both my AOL and Verizon accounts. Since about Nov 2013, I started getting Windows Blue Screen crashes almost every day, sometimes twice. The Systems reporting error was reporting 1 GB or more of dumped files every day. I finally went back to accessing AOL thru IE and have never had a Blue Screen again. Using Verizon does not cause a Windows crash - only AOL. Any thoughts or ideas? Both Firefox and AOL have been kept up to date.

All Replies (1)

more options

Boot your System in Safe Mode by Pressing the key F8

  • Try AOL in firefox