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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Crash problem

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke Daniel Phillips

daniellesierraf
daniellesierraf
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Hello, I keep trying to open my browser and all I get are the Mozilla Crash Reporter. I can't get online to download or update a new version or browser so my work computer is now useless. Please advise as soon as possible. Danielle Mercado xxx-xxx-xxxx

Hello, I keep trying to open my browser and all I get are the Mozilla Crash Reporter. I can't get online to download or update a new version or browser so my work computer is now useless. Please advise as soon as possible. Danielle Mercado xxx-xxx-xxxx

Edeziri site na mluna

All Replies (1)

Daniel Phillips
Daniel Phillips
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Please report your crashes, this will make a lot easier to troubleshoot your problems. To do so:

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.