Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gmail suddenly won't work/download, although main email address and newsgroup download just fine

more options

I have my main email address (a charter.net address), my gmail, and a newsgroup all on Thunderbird. Yesterday, when I clicked the gmail inbox, that little rotating circle icon started up, but nothing ever downloaded, no matter how long I let it spin. Now, whenever I put the cursor on any of the gmail folders (inbox, sent, etc.), the same thing happens. No gmail ever downloads, the icon just keeps spinning. I can download, etc. from my charter addy and get downloads from the one newsgroup I have via Thunderbird, but zip from gmail. I have not changed any settings, and if I go directly to google webmail, there are plenty of gmail messages waiting. I see some prior questions here about similar problems with yahoo and att.net, but the responses don't seem to apply. I'm at a loss. Any ideas for me to try? TIA!

I have my main email address (a charter.net address), my gmail, and a newsgroup all on Thunderbird. Yesterday, when I clicked the gmail inbox, that little rotating circle icon started up, but nothing ever downloaded, no matter how long I let it spin. Now, whenever I put the cursor on any of the gmail folders (inbox, sent, etc.), the same thing happens. No gmail ever downloads, the icon just keeps spinning. I can download, etc. from my charter addy and get downloads from the one newsgroup I have via Thunderbird, but zip from gmail. I have not changed any settings, and if I go directly to google webmail, there are plenty of gmail messages waiting. I see some prior questions here about similar problems with yahoo and att.net, but the responses don't seem to apply. I'm at a loss. Any ideas for me to try? TIA!

All Replies (2)

more options

What do you think about my removing the gmail account altogether from Thunderbird, closing Tbird, reopening, and then setting it up again? Since you said earlier than the emails themselves are separate from my profile, wouldn't they be preserved? The only thing I'm concerned about is that I've set up additional folders in my account that don't exist on the Google server, besides which I've deleted all emails from the server.

Getting desperate here...

more options

You have already started a question on this topic.

For anyone helping this person, you may want to follow this topic and see what responses have already been discussed.


https://support.mozilla.org/en-US/questions/996169?utm_campaign=questions-reply&utm_medium=email&utm_source=notification