Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

After attempting reset I was unable to open Firefox. A prompt appeared indicating my profile was missing. I saved my bookmarks,deleted and reinstalled and still

  • 2 პასუხი
  • 3 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა cor-el

I was unable to open to open Firefox after an auto upgrade-- black screen. Used safe mode and attempted reset. Prompt appeared "profile missing". Deleted and reinstalled. Same prompt appears.

I was unable to open to open Firefox after an auto upgrade-- black screen. Used safe mode and attempted reset. Prompt appeared "profile missing". Deleted and reinstalled. Same prompt appears.

გადაწყვეტა შერჩეულია

See also:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

I think you have the same issue as this thread: Black screen in firefox... now also no user profile.

Could you check that and see whether the solution there works for you?

(By the way, the Old Firefox Data folder should be on your desktop from the Reset)

ჩასწორების თარიღი: , ავტორი: jscher2000 - Support Volunteer

შერჩეული გადაწყვეტა

See also:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create/use a new default profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile