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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

Firefox crashes when starting

  • 2 პასუხი
  • 3 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 5 ნახვა
  • ბოლოს გამოეხმაურა kteinc

kteinc
kteinc
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Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox.

My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004

Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: kteinc@gmail.com InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox. My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004 Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: kteinc@gmail.com InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1 This report also contains technical information about the state of the application when it crashed.

გადაწყვეტა შერჩეულია

hi kteinc, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

philipp
philipp
  • Moderator
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შერჩეული გადაწყვეტა

hi kteinc, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

kteinc
kteinc კითხვის დამსმელი
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Thanks that worked! I uninstalled all of the Freecoder Software and Firefox started up with no problems.