ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

How to restore a deleted email account

  • 4 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 7 ნახვა
  • ბოლოს გამოეხმაურა catsarrowhead

Verizon sold my email to AOL which uses IMAP instead of POP. Inadvertently I deleted the POP email account and added the IMAP account. After I did this I discovered that all my old email had disappeared. I read the instructions on Mozillazine on how to restore an email account but it does not give a step by step instruction. I tried to follow it but was unsuccessful. Please help!

Verizon sold my email to AOL which uses IMAP instead of POP. Inadvertently I deleted the POP email account and added the IMAP account. After I did this I discovered that all my old email had disappeared. I read the instructions on Mozillazine on how to restore an email account but it does not give a step by step instruction. I tried to follow it but was unsuccessful. Please help!

გადაწყვეტა შერჩეულია

That was the article I referred to in my original post. It was not specific enough. i.e, I need to be told "go here" "click on this" etc.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (4)

შერჩეული გადაწყვეტა

That was the article I referred to in my original post. It was not specific enough. i.e, I need to be told "go here" "click on this" etc.

This problem is NOT SOLVED yet

This is what Mozilla says:

Start Thunderbird and create a new mail account, using the same email address and server settings as the account you deleted.

I know how to start Thunderbird but the instructions do not say what to do to create a new mail account. I clicked on Tools, Then I clicked on Account Settings, At the bottom of the left side I clicked on the drop down arrow of Account Actions and I cli9cked on Add Mail Account. A new window opened and it said "Mail Account Setup. I entered my name as it was in the deleted account and I entered my deleted account email address and password and clicked on "Get a new account" A new window opened and it said "Welcome to Thunderbird" "Would you like a new email address" At the bottom of the window I clicked on "Skip this and use my existing email" because I did not want a different email address. Now I think I am in a loop, The new window says "Mail Account Setup" and it again asks for my name, email address and password. If I click on "Get a new account" I go back to the "Welcome to Thunderbird" "Would you like a new email address" I've done this at least 10 days, all with the same results. If I choose "Continue it says "Configuration found in Mozilla ISP database. Then I click on "Done" I get this message: "Error Creating Account" Incoming server already exists. My only choice is to click on OK. So what am I doing wrong?

Mozilla further says: It will create a new account directory with a numeric suffix. For example, if your old mail account directory was pop.gmail.com it will create a pop-gmail-1.com.

Where will I find the new account it created?

Use the browse button in Tools -> Account Settings -> Server Settings -> Local directory to specify the old account directory and restart Thunderbird.

When I browse in Tools, Account Settings, Server Settings, I get the message: "Account Wizard" An account with this name already exists. Please enter a different account name." If I click on "Manage Identities" I only see one identity which is not the account I deleted.

What am I doing wrong?