Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

Firefox crashes everytime

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა philipp

coderocker
coderocker
more options

please help me. i hate using google chrome but firefox is not even opening. i cleared system registries for firefox, reinstalled 10 times still i get the same error. please refer the attached image and submitted crash report. Below is the error detail: AvailablePageFile: 3288907776 AvailablePhysicalMemory: 2927673344 AvailableVirtualMemory: 8795846479872 BlockedDllList: BreakpadReserveAddress: 1046141665280 BreakpadReserveSize: 67108864 BuildID: 20160623154057 CrashTime: 1468954018 Email: *** InstallTime: 1468939046 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 178 StartupTime: 1468954018 SystemMemoryUsePercentage: 52 Throttleable: 1 TotalPageFile: 7277490176 TotalPhysicalMemory: 6153416704 TotalVirtualMemory: 8796092891136 URL: UptimeTS: 2.519509988 Vendor: Mozilla Version: 47.0.1

This report also contains technical information about the state of the application when it crashed.

edit: removed personal information for your protection. (philipp)

please help me. i hate using google chrome but firefox is not even opening. i cleared system registries for firefox, reinstalled 10 times still i get the same error. please refer the attached image and submitted crash report. Below is the error detail: AvailablePageFile: 3288907776 AvailablePhysicalMemory: 2927673344 AvailableVirtualMemory: 8795846479872 BlockedDllList: BreakpadReserveAddress: 1046141665280 BreakpadReserveSize: 67108864 BuildID: 20160623154057 CrashTime: 1468954018 Email: *** InstallTime: 1468939046 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 178 StartupTime: 1468954018 SystemMemoryUsePercentage: 52 Throttleable: 1 TotalPageFile: 7277490176 TotalPhysicalMemory: 6153416704 TotalVirtualMemory: 8796092891136 URL: UptimeTS: 2.519509988 Vendor: Mozilla Version: 47.0.1 This report also contains technical information about the state of the application when it crashed. <sub>edit: removed personal information for your protection. (philipp)</sub>

ჩასწორების თარიღი: , ავტორი: philipp

ყველა პასუხი (1)

philipp
philipp
  • Moderator
more options

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.