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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

after sync in new installing windows I can't see my data and bookmark and history

  • 3 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 5 ნახვა
  • ბოლოს გამოეხმაურა the-edmeister

hi

I sync my book.password, history all the time with firefox . in the last windows installation I don't see any of my data. I connect correctly and just reset my password and sync with my account. I need my info . if mozilla make backup place for browser data , must user can see what data is collected and backup that data on pc and other services for time like this.

how can I access my data and why my data is disappear ?

hi I sync my book.password, history all the time with firefox . in the last windows installation I don't see any of my data. I connect correctly and just reset my password and sync with my account. I need my info . if mozilla make backup place for browser data , must user can see what data is collected and backup that data on pc and other services for time like this. how can I access my data and why my data is disappear ?

გადაწყვეტა შერჩეულია

Resetting your Password will erase your Sync data. There's a warning about that which appears before you begin the Reset. see the screenshot to see that message

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ყველა პასუხი (3)

შერჩეული გადაწყვეტა

Resetting your Password will erase your Sync data. There's a warning about that which appears before you begin the Reset. see the screenshot to see that message

my password is correct and I have no choice . I forced to reset my password to login. I am before new installation going to account setting and see my password and check that. but after installation this password isn't work and I forced to change that . this mechanism is stupid way to protect data. and encrypt my data with simple login password. I lost one year browser history for simple and fucking firefox sync.

The "simple login password" is used inside of Firefox to create dual kA & kB logon "keys" for the Sync server that is vastly more complicated than the user facing Password that the user creates.

https://blog.mozilla.org/warner/2014/05/23/the-new-sync-protocol/