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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

the last few reports aremultiple crashes daily. support asked to send him last few crash reports which I did and he didn't even respond! :

  • 1 პასუხი
  • 3 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 3 ნახვა
  • ბოლოს გამოეხმაურა philipp

florey
florey
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firefox crashes multiple times a day. mostly it happens when I ttempt to attach a file to an email. I contacted support who asked me to copy and send him (via reply to his email) the last few crash reports which I did. he then never even responded! can you please tell me how to stop these multiple crashes? bp-0cceb6b5-2910-498c-bf51-7defd2161207 12/7/16 5:58 AM bp-ae956b25-d0fc-4028-97f1-fd8042161128 11/28/16 12:41 PM E75DDEBC-799A-43B1-8217-0974A0434DBB 11/25/16 5:18 PM bp-28db87a4-7de4-40a4-b829-893e92161122 11/22/16 10:01 AM bp-0e4c506b-af0b-4c0e-a02a-e98362161122 11/21/16 6:39 PM bp-7fd7c974-524c-4cd4-8dfa-9b7462161116 11/15/16 10:24 PM bp-06c7942f-13be-436a-a9ca-f82122161110 11/9/16 9:38 PM

firefox crashes multiple times a day. mostly it happens when I ttempt to attach a file to an email. I contacted support who asked me to copy and send him (via reply to his email) the last few crash reports which I did. he then never even responded! can you please tell me how to stop these multiple crashes? bp-0cceb6b5-2910-498c-bf51-7defd2161207 12/7/16 5:58 AM bp-ae956b25-d0fc-4028-97f1-fd8042161128 11/28/16 12:41 PM E75DDEBC-799A-43B1-8217-0974A0434DBB 11/25/16 5:18 PM bp-28db87a4-7de4-40a4-b829-893e92161122 11/22/16 10:01 AM bp-0e4c506b-af0b-4c0e-a02a-e98362161122 11/21/16 6:39 PM bp-7fd7c974-524c-4cd4-8dfa-9b7462161116 11/15/16 10:24 PM bp-06c7942f-13be-436a-a9ca-f82122161110 11/9/16 9:38 PM

ყველა პასუხი (1)

philipp
philipp
  • Moderator
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hi, this is a new crash signature apparently related to new mac hardware. this has no fix yet, but is currently beeing investigated in bug 1320048 - so you might want to follow along there as well...