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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Cannot see any accounts or folders but in the "find" menu, I can see the accounts and folders

  • 2 პასუხი
  • 2 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 3 ნახვა
  • ბოლოს გამოეხმაურა DinghySailor

I am running Thunderbird 38.5.0 on Windows 10.

I use Thunderbird to capture multiple email accounts, and also copy some details to local folders.

Yesterday, everything was working fine.

Today, I was trying to load Thunderbird, but even in safe mode, it doesn't load the folders and accounts. All I see is a pane on the right hand side, which lists one email account - but I can see no folders. I have also tried loading with all add-ons disabled without any improvement.

If I use "find", it shows all the accounts and folders, but I can't select any search criteria.

I tried renaming one ".msf" file to see if that would then allow me to view the account, but there was no difference.

I have searched the internet in vain for help.

Any clues would be really appreciated.

I am running Thunderbird 38.5.0 on Windows 10. I use Thunderbird to capture multiple email accounts, and also copy some details to local folders. Yesterday, everything was working fine. Today, I was trying to load Thunderbird, but even in safe mode, it doesn't load the folders and accounts. All I see is a pane on the right hand side, which lists one email account - but I can see no folders. I have also tried loading with all add-ons disabled without any improvement. If I use "find", it shows all the accounts and folders, but I can't select any search criteria. I tried renaming one ".msf" file to see if that would then allow me to view the account, but there was no difference. I have searched the internet in vain for help. Any clues would be really appreciated.

გადაწყვეტა შერჩეულია

Just to say, that I think I may have solved the problem.

In my list of accounts, there were some that I didn't use any more. I copied the existing account to a new profile, and the problem remained. I then removed those accounts I no longer needed, and the account details (Tools|Accounts) and now I have a working system.

I don't understand why it worked one day and not the next, but I hope this helps.

პასუხის ნახვა სრულად 👍 0

ყველა პასუხი (2)

In addition to the above, I have found that if I try to "find" and select an account, then if I then press "clear", a selection of options to search for are reveled. If I select a search criteria, and select "open in folder", I can get the mails in the folder displayed on the right hand pane, and see the mail content below, however, even if I do the same with another account, the left hand pane, which normally shows the accounts and folders remains blank. This looks to be a bug - but I would love to have an interim work-around. Any help would be appreciated.

შერჩეული გადაწყვეტა

Just to say, that I think I may have solved the problem.

In my list of accounts, there were some that I didn't use any more. I copied the existing account to a new profile, and the problem remained. I then removed those accounts I no longer needed, and the account details (Tools|Accounts) and now I have a working system.

I don't understand why it worked one day and not the next, but I hope this helps.