Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I am having problems with Yahoo Mail ever since the last big Firefox update. It runs EXTREMELY slow, and sometimes just freezes it. I can't go forward, it won't X out of Firefox, I have to quit by going Ctrl/Alt/Delete.

gandog56 Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.

I hate the newest Firefox. My computer freezes every single time I use FF. I liked the older version.

cjd223 Please follow the instructions above to create your own question.