addons.mozilla.org sees wrong Firefox version, won't let me install add-ons
I am running Firefox Quantum version 57.0 64bit. When I go to addons.mozilla.org I often get the message "This add-on requires a newer version of Firefox (at least version 55.0). You are using Firefox 52.0.". I am NOT using Firefox 52.0, I am using Firefox 57.
This is particularly annoying because I specifically waited before upgrading until my add-ons would work with Firefox 57, and now I can't even install them!
გადაწყვეტა შერჩეულია
Based on this thread https://support.mozilla.org/en-US/questions/1170808 I turned privacy.resistFingerprinting to false and the problem is resolved.
პასუხის ნახვა სრულად 👍 4ყველა პასუხი (4)
Hi
Please can you:
- Type about:support into the address bar
- Copy text next to User Agent and paste it into a reply to this thread
This will help us to get to the bottom of what is happening.
Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0
Okay, that seems to be why this is happening...
This is the data just above:
Version 57.0 Build ID 20171112125346
How can I correct the user agent?
შერჩეული გადაწყვეტა
Based on this thread https://support.mozilla.org/en-US/questions/1170808 I turned privacy.resistFingerprinting to false and the problem is resolved.
Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support.