Please consider turning on send info to Mozilla from within Firefox before posting. No information means guessing, A Less descriptive explanation of the issue also gets no answers fast.

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Do Mac equivalent. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

If still issues and is a older system and low ram try : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. TRY 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.

I have done this multiple times and it works for about a day and then starts freezing again. I have send the crash reports to Mozilla every single time it happens.

You are running 57.0.2 ? https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Is this been done ? If still issues and is a older system and low ram try : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. TRY 2 Restart Firefox after making these changes please.

Sent Crash Reports go elsewhere. Not to Firefox Volunteer Support. Send the bp- URL as directed in this : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support Only need 2.

Yes, I am running version 57.0.2

I have also done this even though my system is not old or have low ram: Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. TRY 2 Restart Firefox after making these changes please.

I will send me crash reports to that url.

nsobrien said

Yes, I am running version 57.0.2 I have also done this even though my system is not old or have low ram: Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. TRY 2 Restart Firefox after making these changes please. I will send me crash reports to that url.

Send any you want but post back 2 bp- files in a message as directed..

I'm sorry I guess I don't know what bp-files are or how to post those.