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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Trusteer Rapport is running but firefox doesn't think so. It worked yesterday 4/26/2018

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  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა Shadow110

Normally when I open Firefox, usually first loading Outlook, a reminder shows that I need to enable Rapport. I do this in Firefox Addons . It worked normally yesterday. Today (after I had updated Java) there was no reminder. I checked Addons manager and no mention of any addons. I turned on Rapport in the Windows 10 Start menu but Firefox still shows no addons. I want my security! What can I do?

Normally when I open Firefox, usually first loading Outlook, a reminder shows that I need to enable Rapport. I do this in Firefox Addons . It worked normally yesterday. Today (after I had updated Java) there was no reminder. I checked Addons manager and no mention of any addons. I turned on Rapport in the Windows 10 Start menu but Firefox still shows no addons. I want my security! What can I do?

გადაწყვეტა შერჩეულია

HI, please see this page for their Support Button : https://www.trusteer.com/ProtectYourMoney

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. Developers have a Support link and a contact Link

In this case there is no extension on our pages for download : https://addons.mozilla.org/en-US/firefox/extensions/ So please seek support for that product from the 1st URL.

Is there a reason why you are running/updated Java as no web browsers use it anymore ?

Please let us know if this solved your issue or if need further assistance.

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ყველა პასუხი (1)

შერჩეული გადაწყვეტა

HI, please see this page for their Support Button : https://www.trusteer.com/ProtectYourMoney

Mozilla only ok's Extensions submitted by Developers to be used with Firefox. They ok them only and give the Developer a web page to distribute their Extension from. Developers have a Support link and a contact Link

In this case there is no extension on our pages for download : https://addons.mozilla.org/en-US/firefox/extensions/ So please seek support for that product from the 1st URL.

Is there a reason why you are running/updated Java as no web browsers use it anymore ?

Please let us know if this solved your issue or if need further assistance.