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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Installed New Thunderbird version 60 which did not migrate into previous version. I uninstalled previous version and lost my locally stored emails.

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა John1950

Today (1/09/18) I installed Thunderbird 60 thinking that this would integrate with my previously installed Thunderbird. I then noticed that I now had two Thundebird programs running. Using IObit un-installer I removed the previous version and no! I did not create a restore point. When I opened the new Thunderbird It had me carry out all the preliminaries such as my Email account etc. When I looked for all my Locally stored email Folders they were gone. I searched APPDATA and found the folders but all were marked .SBD and were empty. In a panic I went direct to my email provider to search for my local folders and they were gone from there also. I urgently need the information that is contained in those Folders. How can I recover them

Today (1/09/18) I installed Thunderbird 60 thinking that this would integrate with my previously installed Thunderbird. I then noticed that I now had two Thundebird programs running. Using IObit un-installer I removed the previous version and no! I did not create a restore point. When I opened the new Thunderbird It had me carry out all the preliminaries such as my Email account etc. When I looked for all my Locally stored email Folders they were gone. I searched APPDATA and found the folders but all were marked .SBD and were empty. In a panic I went direct to my email provider to search for my local folders and they were gone from there also. I urgently need the information that is contained in those Folders. How can I recover them

ყველა პასუხი (2)

I suggest you "undo" whatever IObit un-installer did, I can't help you with it, I have never heard of it.

But running optimization software and uninstaller software rarely has a good outcome.

Thanks Matt for your reply. I will get in touch with the software developer to see if they can resolve the issue