Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

I have enabled the master password, but when I start Firefox two boxes for entering the password appear.

  • 4 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 18 ნახვა
  • ბოლოს გამოეხმაურა Daryl_W

When I start Firefox the prompt for the master password appears immediately, but the a few seconds later a second box appears directly over the first. I have learned to wait for the second prompt to appear and then cancel it and type the password in the first box, but either box will work. It is just annoying because the second box generally appears while I am in the process of typing the password in the first box which is why I now wait on the second box to appear before entering the password. This is on an HP Elitebook running Windows 7 Professional 64 bit.

When I start Firefox the prompt for the master password appears immediately, but the a few seconds later a second box appears directly over the first. I have learned to wait for the second prompt to appear and then cancel it and type the password in the first box, but either box will work. It is just annoying because the second box generally appears while I am in the process of typing the password in the first box which is why I now wait on the second box to appear before entering the password. This is on an HP Elitebook running Windows 7 Professional 64 bit.

ყველა პასუხი (4)

Try to re-open your Firefox in Safe Mode by going to Menu --> Help --> Restart with Add-on Disabled... And see if that solves the problem.

If the '2nd window' is gone, try to investigate and remove which add-on is causing it by turning it back on one-by-one.

tanod, I restarted in Safe Mode and the 2nd password prompt still appears.

Are you possibly using Sync and/or do the startup pages include websites for which you have stored a password?

Yes, I do use sync. The startup page is the standard Firefox startup page.

ჩასწორების თარიღი: , ავტორი: Daryl_W