Hi Steve, do you think this was related to a pop-up window? Some sites open a print-optimized view of a page in a popup window. If you blocked popups for a site, you should be able to adjust that using the Permissions panel of the Page Info dialog. Here's how:

While you are on the site, you can call that up using any of these:

• right-click a blank area of the page and choose View Page Info > Permissions
• (menu bar) Tools menu > Page Info > Permissions
• click the padlock or "i" icon to the left of the site address, then the ">" icon, then More Information > Permissions

Scroll down to "Open Pop-up Windows" and uncheck the "Use default" box, and then select the permission you prefer -- in this case, "Allow".

That's it, there's no Save button on that dialog.

Any improvement?

If you use any add-ons that block popups, you'll need to check their settings, too.

Many thanks, someting else I've learnt, all I need to do now is remember it. Has solved one issue, hopefully it will have solved the other when I need to carry out that action again (not one I can replicate as a test). Thanks Steve P