ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Emails deleted after 14 days ! Why?

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა AgnesRM

Hello! My emails are deleted after 14 days from my inbox and i can not find them anywhere. Can anyone help me with this matter? Thanks

Hello! My emails are deleted after 14 days from my inbox and i can not find them anywhere. Can anyone help me with this matter? Thanks

ყველა პასუხი (1)

Hi This may be a setting in the email service you use or a Thunderbird setting. To figure out which - can you access your email online, and see if the older emails are also missing from the webmail inbox? There may be a time limit set on your email service, that you can change there.

The main setting in Thunderbird - go to Account Settings, or right click on your mail account name in the left Folder pane and select 'Settings' If your email is POP: select 'Disc Space' then 'don't delete any messages' If your email is IMAP: Select 'synchronisation & storage' under 'Disc Space' section select 'don't delete any messages' click on 'OK'

Also on each folder in Thunderbird you can set a specific retention rule - right click the folder, then click Properties - the second tab is Retention. Check that your Inbox is set to use the account settings.

Also related - If your email is POP, Thunderbird has a setting for how long copies of emails you have downloaded are left on the server. This setting should not delete emails from your Thunderbird Inbox, but it does send a message to your online service to delete from your webmail after the specified time.

I hope that helps, Agnes