Hello,

You may have seen a post or received a notification regarding support for Firefox with a link to another site. This is a scam and is not an official site to receive support from Mozilla. Please do not click on the link and do not interact by calling any phone numbers or email addresses listed. You are currently posting on the official Mozilla website and will receive assistance here.

This is the third response to my post that I have received. They all look exactly the same. How do I get a response to my question and know that I’m not dealing with a scam?

Hi avsfan4ever, glad to see you on Mozilla Support Forum.

Try refreshing your browser :-

• Click the “Troubleshooting Information” option in the Help menu.
• Click the “Refresh Firefox” button at the top right corner of the Troubleshooting Information page.
• You'll be warned that this will remove your browser add-ons, reset your customizations, and revert other browser data to the default settings.
• Click “Refresh Firefox” to confirm you want to make these changes.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

Tried this. Did not fix the problem.

Safari up to date plugins disabled JavaScript enabled internet connection OK

Can only view YouTube TV on Chrome, not on Safari or Firefox

Can you update Firefox to the latest version?

Did that. On version 68.0.1 No change

Install the YouTube App for Mac. After downloading the YouTube app on your Macbook, simply drag the downloaded YouTube downloader app to the "Applications" folder on your Mac. And then double click the program icon to run the YouTube app on Mac.