Did you try a clean reinstall and delete the Firefox program folder ? ---- You can create a new profile as a quick test to see if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

I did a clean reinstall, but did not delete the old folder. Thank you, I have done that now and reinstalled and it worked.