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ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

ეს თემა დაარქივებულია. დასვით ახალი კითხვა, თუ დახმარება გესაჭიროებათ.

Firefox responsive, but not working.

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 2 ნახვა
  • ბოლოს გამოეხმაურა jscher2000 - Support Volunteer

myshrinkingviolet
myshrinkingviolet
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Hello! I have a weird problem that started yesterday. Firefox was working fine, but one day, it stopped operating as it should. If I type in the address bar, it doesn't go to the page upon hitting enter. If I try to go to settings to reset Firefox, it won't even open settings. The only thing I can do is open the menu. What could be wrong?

I've tried refreshing Firefox, I've tried fully uninstalling, restarting the computer, reinstalling from a clean slate. Nothing seems to be working.

Hello! I have a weird problem that started yesterday. Firefox was working fine, but one day, it stopped operating as it should. If I type in the address bar, it doesn't go to the page upon hitting enter. If I try to go to settings to reset Firefox, it won't even open settings. The only thing I can do is open the menu. What could be wrong? I've tried refreshing Firefox, I've tried fully uninstalling, restarting the computer, reinstalling from a clean slate. Nothing seems to be working.

ყველა პასუხი (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Have you seen anything about this file being missing: VCRUNTIME140_1.DLL

When I had the problem of Firefox being pretty much blank from the tab bar down, and completely unusable, I tried reinstalling it. That's when I saw that message.

If your problem with Firefox started after installing or uninstalling some other software, you could download and reinstall the VCRuntime files from Microsoft here:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

In the first section of the page, I installed both the 32-bit and the 64-bit, but I don't know if the 32-bit was really necessary. After the required reboot of Windows, Firefox was back to normal.