We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Lost all my bookmarks, favourites and passwords

  • 4 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 6 ნახვა
  • ბოლოს გამოეხმაურა Bithiah

Hi,

after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them.

is it possible to somehow retrieve them? I have been keeping them for years...

thanks in advance, lib

Hi, after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them. is it possible to somehow retrieve them? I have been keeping them for years... thanks in advance, lib

ყველა პასუხი (4)

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

About the passwords, I am very sorry but I can't help with that!

Hope I helped!

Kind regards,

Bithiah

Hi Bithiah,

unfortunately, that didnt help. Any other suggestion? Also... with the passwords - do you think they are lost for good? There were around 60 pwds I stored :(

thanks, Lib

I'm just the messenger... I don't like this policy!  ;-(( Imagine if you forgot your bank account password and if you reset it your account also gets reset!

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

ჩასწორების თარიღი: , ავტორი: jonzn4SUSE

Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah