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ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox Account Login Problems

  • 2 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 16 ნახვა
  • ბოლოს გამოეხმაურა Julian Djangkuak

I recently got a new computer and downloaded Firefox to it and proceeded to sign in to Firefox sync. A few months ago I changed my email (which I will refer to as email 1) to a new email (email 2).

When I try to sign in using email 2, I enter the password and it asks me to check my email for a code. I enter the code in and suddenly I'm back to the password screen, only this time it says "incorrect password" and shows email 1. No password I have in my books seems to work on either email 1 or email 2.

I don't want to lose my data, so I would rather not reset my password...

I recently got a new computer and downloaded Firefox to it and proceeded to sign in to Firefox sync. A few months ago I changed my email (which I will refer to as email 1) to a new email (email 2). When I try to sign in using email 2, I enter the password and it asks me to check my email for a code. I enter the code in and suddenly I'm back to the password screen, only this time it says "incorrect password" and shows email 1. No password I have in my books seems to work on either email 1 or email 2. I don't want to lose my data, so I would rather not reset my password...

ყველა პასუხი (2)

cor-el said

Did you use email 2 with this Sync account and is that the primary email address? Can you login to the Firefox account via this web page?

Yes I used email 2, that is the primary address.

No, I could not sign in through those.