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ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

Cannot access Primary Email in Firefox Account. There is no Secondary Email set.

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
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  • ბოლოს გამოეხმაურა cor-el

A previous company employee set up a Firefox Account, that we release a Firefox Add-On against. This person set up their work account as the Firefox Account Primary Email and did not set up a Secondary Account. This person left the company, and their email account is no longer available. We now need to update the Add-On. We have authentication information to log into the account, but when we try to access the Add-On/Extension location, the system sends a verification code to the Primary Email. We cannot even set a Secondary Email for the same reason. What can we do since creating a new account will not allow us to access and update the existing Add-On?

A previous company employee set up a Firefox Account, that we release a Firefox Add-On against. This person set up their work account as the Firefox Account Primary Email and did not set up a Secondary Account. This person left the company, and their email account is no longer available. We now need to update the Add-On. We have authentication information to log into the account, but when we try to access the Add-On/Extension location, the system sends a verification code to the Primary Email. We cannot even set a Secondary Email for the same reason. What can we do since creating a new account will not allow us to access and update the existing Add-On?

ყველა პასუხი (1)

You would have to take this to the Mozilla Discourse Add-ons forum as this is a Firefox support forum and is a different forum.