Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ძიება მხარდაჭერაში

ნუ გაებმებით თაღლითების მახეში. აქ არავინ უნდა მოგთხოვოთ ტელეფონზე დარეკვა, შეტყობინების გაგზავნა ან პირადი მონაცემების გაზიარება. რამე საეჭვოს შემჩნევისას გთხოვთ გვაცნობოთ „დარღვევის მოხსენებით“.

ვრცლად

All tabs, bookmarks, and extensions missing after update 11/20/2022

  • 2 პასუხი
  • 0 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 4 ნახვა
  • ბოლოს გამოეხმაურა cor-el

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

All of my tabs,extensions, and bookmarks disappeared 11/20/2022 after a refresh that occurred with no warning and said it was a refresh, vs an update as usual. Is there a fix? I need all of my saved information. I was not given a restore option

ყველა პასუხი (2)

Sorry to hear about this problem. Could you check your Windows desktop for a folder named Old Firefox Data. Normally during a Refresh, Firefox moves your entire old profile (settings) folder there. If you have that, there are a couple options for migrating that data back to your main profile (or resurrecting the old profile). Let us know what you find.